Dialogue Practice: Making a Business Call (1)

Secretary: Hello. Mr. James' office. Can I help you? Client: Yes, I'd like to ......... to Mr. James, please?
touch
keep
speak
call

Secretary: Sure, can I tell him who's .........?
yelling
calling
talking
meeting

Client: Yes, this is Mr. Jones. This is ......... my account.
expecting
phoning
missing
regarding

Secretary: Is Mr. James ......... your call?
checking
missing
expecting
saying

Client: No, he's not. But, I ......... to speak to him as soon as possible.
dial
need
end
say

Secretary: No problem. I'll check to see if he's ..........
available
listening
meeting
searching

Secretary: Can you ......... while I check to see if he can take your call?
hold
return
call
check

Secretary: OK. I'm back. Thanks for ........., Mr. Jones.
connecting
networking
waiting
hurrying

Secretary: He is available. I can ......... your call right now. Client: Thank you.
transfer
expect
return
pull

Client: Hello, Mr. James. This is Mr. Jones, and I would like to ......... to you about my account. Mr. James: Sure, how can I help you?
talk
help
miss
return