Secretary: Good morning, Dr. Ford's office. ......... I help you? Would Can Sure Did
Patient: Hi there. I want to make an appointment with Dr. Ford as soon as possible. I have a terrible tooth .......... hurt ache bite stop
Secretary: I see. Please ......... a moment while I check his schedule for any openings. hold maintain be become
Secretary: Hi, I'm back. Can you come ......... tomorrow at 1:00 pm? above on in before
Patient: No, 1:00 pm is not good for me. Do you ......... anything in the morning? continue have store file
Secretary: No, I don't. How ......... Thursday at 9:00 am? on to in about
Patient: I have to take my daughter to school by 8:30 am so I won't be able to make it to your office by 9:00 due to rush hour traffic. Can I come in at 9:30 .........? instead between since while
Secretary: Sure, 9:30 am sounds good. OK, so you have an appointment to see Dr. Ford at 9:30 am on Thursday. Would you like a ......... call tomorrow? revision reminder given memory
Patient: No, that's fine. I will remember the date and time. Thank you for getting me in to ......... Dr. Ford so quickly. hear touch view see
Secretary: No problem. And, if something comes up between now and Thursday, please call us and we will ......... your appointment for a more convenient time. reschedule redo reload return
